If for some reason, you are not satisfied with the first set of Concepts, you
can request to
have all work stopped and your money refunded (less a $25 service
administration fee) before
requesting your first round of Revisions or Redraw.
The Refund Policy will not take effect if any of the following conditions
apply:
1- If you have requested Revisions or Redraw to the first set of Concepts.
2- If we do not hear back from you for more than 10 days.
3- If the project was closed for reasons unrelated to our design.
Refunds will be processed within 5-10 business days of your request.
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